·
Increase
time allowed for response to initial notice.
Provide more detail.
·
Why
is the retention policy for medical records for minors 21 years? It is too
long.
·
Can
180 day deadline be exceeded?
·
Conflicts
of interest on the part of expert panel members. Issues with specialists being
competitive.
·
What
are the consequences for conflict of interest on the part of board members?
·
Are
there standards of decorum in ISCs for board members? There should be rules
regarding this.
·
What
happens if the patient’s complaint is false? What if
the patient lies in the complaint?
Doesn’t anything happen to the patient.
·
Would
the board be receptive to a change in law that created consequences for
complainants who abuse the system? There
should be consequences for abuse of system.
·
Would
it be reasonable for people to know who is involved in a complaint?
·
Is
it true that anything you say in an ISC can be used against you?
·
Can
the doctor see the report of the expert panel?
·
The
ratio of complaints to doctors is 1:9.9 or 1:7.7 (FY 06 and FY 07). Does the
board find a believable? Can TMB find out how many doctors were
the subject of a complaint?
·
There
has been a 32% increase in complaints.
·
Is
a 2 to 3 year timeframe normal for a SOAH case? Do multiple offenders get
extensions? (continuances) This really offends the public.
·
Why
does the board not accept SOAH findings? There is an impression that the board
takes a willy nilly approach to accepting SOAH
findings.
·
Wish
the board could apply its experience to determining what should be violations
and what is important. There seems to be a gray line between what is a violation and what is not.
·
What
is a doctor supposed to do when a patient files a false complaint? It costs a lot of money to defend against a
complaint.
·
The
complaint form does not say anything about whether the patient is telling the
truth.
·
Does
the board have any role in a dispute between a doctor and an insurance company
and a patient?
·
Will
the board make the patient pay the doctor in a billing dispute?
·
If
there is no doctor/patient relationship and the patient files a complaint, what
does the board do? Can the patient file
a complaint about when there is no relationship?
·
Are
Stark laws a medical issue or a criminal issue?
·
How
is it that a pharmacist can have a doctor in a pharmacy, but a doctor can not
have a pharmacy.
·
Ongoing
problems with pharmacy benefit managers related to off-label use. What if the
benefit managers say it is not covered, to get a different drug? They denied
the care, do I have to take time to talk to them. They threatened to file a complaint with
board.
·
Can
you sue a complainant who filed a false complaint?
·
Doctors
feel really bad about the threats of malpractice and now the board is coming
after them.
·
Why
are the letters from the board so rude? We are nice civilized people why can we
not have civil communication? The letter
states you have violated the medical practice act. Language could be improved
to be less threatening.
·
Letters give the impression that TMB has
already investigated the complaint and believes you are guilty.
·
To
come to the board without an attorney is nuts.
·
How
long is a physician given to sign a death certificate? Is there additional time allowed for
corrections?
·
As
physicians we want you to be fair and strong. In the name of efficiency, don’t
take away due process. Received administrative penalty related to filing of
death certificate. Would not recommend that doctors go through the fast track
system. Don’t feel I was treated
fairly.
·
Where
in the MPA does the legislature say the board shall accept anonymous
complaints? Who decided to accept
complaints?
·
Has
the issue of clarification regarding anonymous complaints come up before?
·
Is
it in statute that the experts are confidential?
·
What
is the reason that the board prohibits recording or taking notes in an ISC?
·
President
of the board yelled at a patient when I was in an ISC.
·
Why
did Keith Miller resign?
·
A
friend was subject of a complaint and order. The complainant used the complaint
to get a lawsuit reopened. Penalty included fine, cme, chaperone.
Insurance company dropped him and he lost partnership option in group. Feel
disillusioned. He signed agreed order
because he heard SOAH would take 2 years and the complaint to SOAH could be
used in civil court – and the newsletter description could also be used.
·
Can
we make the process more fair?
·
Do
insurance companies have the same right to confidentiality as a patient in
filing a complaint?
·
Does
a doctor have to talk to a pharmacy benefit manager?
·
Appreciate
the town hall meeting and the opportunity to hear both sides.
·
Communication
via email might be better. Is there a way to opt into receiving notices
regarding complaints by email?
·
How
does the LIST system work? Can a staff
services representative access the system?
·
Physicians
are very nice people with a calling to help people. What do we get in return?
Would help to improve the language in communications.
·
When
you say the time to issue a license is 40 days, what does that mean? What are the steps in the process?