Can I submit my fingerprints in more than one way to expedite the process (e.g. submitting hard copy fingerprints & completing a live scan)?
No. Multiple methods of submission will delay the fingerprinting process, as the fee paid to IdentoGo allows for either a live scan or a mailed submission of fingerprint cards. An applicant or Texas licensee should complete their fingerprints by arranging an appointment at an approved IdentoGo location or mail to Identogo one completed fingerprint card with the completed IdentoGo confirmation document containing a bar code. If fingerprints are submitted using multiple methods or if an applicant completes their fingerprints at a different IdentoGo location than the one they set up their appointment with, the applicant will be responsible for contacting IdentoGo directly to identify the correct submission method. TMB does not have access to the IdentoGo system and is not able to amend or verify an applicant’s submission method. Applicants should not mail fingerprint cards to the TMB.