Question

I just found out that my fingerprints were rejected. May I immediately request new fingerprint cards?

Answer

Applicants are informed of their fingerprints being rejected by IdentoGo prior to that information being sent to the TMB. Fingerprints can be rejected by either DPS or the FBI. Our office will not communicate that a reprint is needed until we receive your unique reference code, which you may then use on the IdentoGo site to waive the fee for a required reprint.

General Topic
LIC and REG Shared Information
Selector manual
No
TMB Department
Licensure
FAQ topics
Submit Fingerprints